This week my place of employment has begun upgrading our phone system from the best technology that 1985 had to offer. We are moving to a VoIP system that should enhance our capabilites to a level that befits a company with annual sales approaching 9 digits.
The first part of this migration has been changing everyone’s extension from 3 digits to 4 digits by adding “8″ to the beginning of each extension. I don’t know why this is, but we have to go with it. And so every internal phone call I’ve made this week has been dialed twice, first the old 3 digit extension – which of course results in me hearing the busy/idiot signal - then the correct 4 digit extension. Miraculously, I have not smashed the phone in frustration, but it’s only the first couple days.
So does anyone know what I can expect from this new VoIP system? Or should I not even ask?
April 29, 2009 at 7:09 am
We went from 4 to 5 digit extensions here not too long ago, and I still screw up phone numbers all the time. As far as it being a VoIP system – as long as it’s implemented correctly, you shouldn’t notice a difference at all.
April 29, 2009 at 9:21 pm
“as long as it’s implemented correctly, you shouldn’t notice a difference at all.”
We’re screwed.
Now if they could only update us out of that AS/400 that runs (if you can call it that) everything, we’d be getting somewhere!
April 30, 2009 at 1:20 pm
You should get used to never knowing how to do anything on your phone since you will never remember where in the menu it is.